Responsible Gambling

Play within your limits

The safest way to enjoy pokies and casino games is to treat the money you spend as the cost of entertainment, like a night out, and never as an investment. Decide on a budget before you start, set deposit limits in the cashier, take regular breaks, and never chase losses by betting more to win back what is gone. The odds always favour the house over time, by design.

Warning signs to watch for

• Spending more money or time than you intended.
• Chasing losses, or gambling to recover money.
• Borrowing money or neglecting bills to gamble.
• Hiding your gambling from family or friends.
• Feeling anxious, guilty or low because of gambling.

If any of these feel familiar, it is worth reaching out. Talking to someone early makes a real difference.

Tools that help

• Deposit limits: cap how much you can add over a day, week or month.
• Time-outs: take a short break from your account.
• Self-exclusion: block yourself for a longer period through the casino and via BetStop nationally.
• Reality checks: on-screen reminders of how long you have been playing.

At PlayCroco these are not just ideas, they are settings you control in the cashier. You can set a deposit limit before you fund your account, and ask the support team to apply a time-out or a full self-exclusion to your PlayCroco login whenever you need a break. For a complete block, pair the play croco account-level controls with BetStop so the exclusion applies across every licensed Australian operator, not just one site.

Free support services in Australia

• Gambling Help Online — gamblinghelponline.org.au, 24/7 chat and counselling, or call 1800 858 858.
• BetStop — betstop.gov.au, the free national self-exclusion register.
• Lifeline — 13 11 14 for crisis support if you are struggling.

These services are free, confidential and there for anyone, whether you are worried about your own gambling or someone else's.